GENERAL
PDF Documents

ROI : CRM delivers
The System Won't Work, Unless Your Training First Focuses on Strategy!
Forrester Reveals CRM's Best Practices
Positioning Your CEO in a CRM Implementation Part I
Positioning Your CEO in a CRM Implementation Part II
How To Build Profits? Let Service People Do What They Do Best
Sales and Service Have To Know They're in the Same Boat
Salespeople Can Learn To Love Marketers—and Vice Versa
Applications and Processes Must Span Across Departments
Everyone Should Have the Same Mission: Satisfied Customers
Don't Depend on Technology To Fill the Sales/Marketing Chasm
Departments Work Together When They Have Real Numbers To Work With

French version
Les entreprises ne répondent pas à leurs clients.
Le contact client, garant du succès
Les PME peuvent-elles se lancer dans le CRM?
Un projet de CRM ne s'arrête pas après le déploiement de la solution!

MAXIMIZER CRM
PDF Documents

Quick reference guide
Workflow automation
Anywhere access
Business intelligence
System requirements
For executives
Partner relationship management
With Microsoft technologies
Maximizer Enterprise VS Maximizer Contact Manager
10 reasons to upgrade
Accounting link with Quickbooks
For sales
For marketing
Overview